j bajee Privacy Policy

1 Introduction and Scope

j bajee is an online entertainment platform that provides various gaming services for Bangladeshi users, including slots, live casino, and cricket betting. This privacy policy applies to our website, mobile app, and all related services.

We believe it is our ethical responsibility to keep your personal information secure. The purpose of this policy is to clearly inform you of how your information is handled, so you can make informed decisions. Reading j bajee's Terms and Conditions together with this privacy policy will give you a complete picture of our services.

The minimum age to use this platform is 21. Age is verified at the time of account registration, and information from minors is not collected.

2 What Information We Collect

j bajee collects only the information necessary to run our services properly. The types of information collected are listed below:

2.1 Information You Provide Directly

• Full name, date of birth, and national ID details (for identity verification)
• Email address and mobile number
• Login credentials (username and password — stored in encrypted form)
• Payment information — bKash, Nagad, Rocket, Upay, or bank account number (for processing transactions)
• Deposit and withdrawal history

2.2 Automatically Collected Information

• IP address and device type (operating system, browser version)
• Site access time, page visit data, and game play history
• Browsing data collected through cookies and tracking technologies
• Location data (at country level only — we do not collect precise location)

2.3 Information Received from Third Parties

For the identity verification process, we sometimes use third-party verification services. In such cases, only the minimum information needed to confirm name and age is exchanged.

3 Purpose of Using Information

Collected information is used for the specific purposes listed below. No information will be used outside these purposes.

• Account Management: Handling registration, login, and account security.
• Transaction Processing: Carrying out deposits, withdrawals, and bonus payments.
• Identity Verification: Confirming user identity to prevent fraud and money laundering.
• Customer Support: Helping you resolve issues via live chat and email.
• Service Improvement: Improving platform performance and user experience.
• Responsible Gaming: Identifying unusual betting behaviour and providing necessary support.
• Legal Obligations: Complying with applicable laws and regulations.

4 Data Storage and Security

To keep your information secure, j bajee has put in place several technical and administrative measures.

4.1 Encryption and Security Technology

All data transfers from the moment you access the site are encrypted using SSL (Secure Socket Layer) technology. Passwords and payment information are never stored in plain readable form — they are stored using advanced hashing algorithms.

4.2 Access Control

Only authorised staff can access specific data, and every access is recorded. All staff operate under strict confidentiality agreements.

4.3 Data Retention Period

Necessary information is stored for as long as your account is active. After an account is closed, transaction history may be retained for a set period as required by legal obligations. Once that period ends, data is securely deleted or anonymised.

5 Data Sharing Policy

j bajee generally does not share your information with third parties. However, limited information may be shared in the specific circumstances below:

5.1 Service Provider Partners

The minimum necessary information is shared for payment processing (bKash, Nagad, Rocket, Upay, and bank transfers), game software providers (such as Pragmatic Play, JILI, PG Soft, Evolution), and identity verification agencies to complete transactions. These partners are required to follow the same level of privacy rules.

5.2 Legal Obligations

Information may be provided if required to comply with a court order, a lawful request from a government authority, or anti-money laundering regulations. In such cases, we always follow a minimum disclosure policy.

5.3 Business Restructuring

In the event of a potential business merger or acquisition, information may be transferred, but the new party must comply with the obligations of this privacy policy.

6 Cookies and Tracking Technology

j bajee uses cookies and similar technologies to keep the website running properly.

6.1 Types of Cookies

• Essential Cookies: For maintaining login sessions and ensuring security — without these the site does not work correctly.
• Functional Cookies: For remembering your language preference, game history, and personal settings.
• Analytics Cookies: For understanding which pages are used most — these do not reveal a user's identity.

6.2 Cookie Control

You can control cookies through your browser settings. However, disabling essential cookies may cause some site features to stop working.

7 Your Rights

You have certain important rights over your own information. These are described in detail below:

• Right to Access: If you wish to see what information we hold about you, contact our support team.
• Right to Correction: You can request that incorrect or incomplete information be corrected.
• Right to Deletion: In certain circumstances (such as after account closure), you can request that your information be deleted — however, some information may need to be retained for a set period due to legal obligations.
• Right to Restrict Processing: You can request that the use of your information be limited for specific purposes.
• Right to Data Portability: You can request a copy of your information in a plain readable format.

To exercise any of the above rights, contact our support team via live chat or email. We provide support in both Bengali and English 24 hours a day. Our Responsible Gaming page has more detailed discussion on data protection and healthy habits related to gaming.

8 International Data Transfer

j bajee primarily provides services centred on Bangladesh. However, in some cases, data may be processed on servers in other countries for technical reasons. In such cases, we ensure that the receiving party follows internationally recognised data protection standards.

Our game provider partners — such as Pragmatic Play, JILI, Evolution — operate in accordance with international data security standards and have their own privacy policies.

9 Third-Party Sites and Links

The j bajee website may sometimes reference third-party content. These third-party sites or services have their own privacy policies and are outside j bajee's control. If you have any questions about this, visit our FAQ page for general queries about our services, where answers to common questions are compiled.

10 Policy Changes and Updates

This privacy policy may be updated from time to time in response to changes in our services or legal requirements. If any significant changes are made, we will notify you by email or through the site.

The "Last updated" date at the top of the policy always reflects the current information. Continued use of the site after an update will be treated as your consent to the new policy.

11 Protection of Children and Minors

j bajee strictly enforces a 21+ age policy. We do not knowingly collect any information from anyone under 21. An age verification process is in place at registration, and minors cannot create an account.

If information from a minor reaches us by mistake, it will be deleted immediately and the associated account will be suspended.

12 Contact and Complaints

If you have any questions, comments, or complaints about this privacy policy, please contact us. Our support team is active 24/7.

• Live Chat: Contact us directly via live chat from any page on the site — this is the recommended option for the fastest support.
• Email: [email protected]

We aim to respond to all requests as quickly as possible. Every request related to data protection is taken seriously.